Privacy Policy

1) Who we are

Kanvartfuly (“Company”, “we”, “us”, “our”) operates www.kanvartfuly.com (the “Site”) and provides creative workshops, events, and products (the “Services”). We are based in Lebanon. You can reach us via the Contact page on the Site.

2) Scope

This Policy explains what personal data we collect, how we use and share it, and your choices. By using the Site or Services, you agree to this Policy and our Terms & Conditions.

3) Data we collect

• Identity & contact: name, email, phone, billing/shipping address, account details.
• Order/booking details: products purchased, workshop/event bookings, preferences, notes (e.g., age group for youth programs, customization requests).
• Payment data: we use third-party payment processors; we do not store full card numbers on our servers.
• Communications: emails, messages, reviews, survey responses.
• Usage & device info: IP address, browser/device type, pages viewed, cookies, approximate location.
• Media from events (optional): photos/videos taken at workshops or events (you may opt out on arrival—see §10).

4) How we use data

• Provide, manage, and improve the Site and Services.
• Process orders, bookings, payments, delivery, and customer support.
• Personalize content, remember preferences, and keep accounts secure.
• Send transactional messages (order updates, booking reminders).
• With consent: send marketing (news, offers), run surveys, and display testimonials.
• Comply with legal obligations and enforce our Terms, prevent fraud, and ensure safety.

5) Legal bases (for visitors where required)

• Contract: to fulfill orders/bookings and provide Services.
• Legitimate interests: to run our business, keep the Site secure, prevent abuse, and understand usage.
• Consent: for optional marketing, cookies (where required), event photography, and certain analytics.
• Legal obligation: tax, accounting, and compliance duties.

6) Sharing your information

We share data with:

• Service providers (hosting, payment, delivery/shipping, email/SMS, analytics, form tools).
• Event partners/venues when needed to deliver the Service (attendance lists, safety).
• Professional advisors (legal, accounting) and authorities where required by law.
  We do not sell your personal data.

7) International transfers

Our providers may process data in other countries. We take reasonable steps to ensure appropriate safeguards are in place.

8) Retention

We keep data only as long as necessary: orders/bookings and invoices typically 7 years for accounting; marketing data until you unsubscribe or request deletion; operational logs for a shorter period unless needed for security/compliance.

9) Security

We use reasonable technical and organizational measures (HTTPS, access controls, limited retention). No system is 100% secure; please keep your account password confidential.

10) Photos & media at events

We may photograph/film workshops and events for documentation and marketing. Tell staff at check-in if you prefer not to be photographed, and we’ll mark your preference.

11) Your choices & rights

• Access, correct, or delete your data (subject to legal exceptions).
• Object to or restrict certain processing.
• Unsubscribe from marketing at any time via the link in emails or by contacting us.
• Disable or manage cookies in your browser; optional cookie banner settings may be provided.
  Requests: contact us through the Site; we’ll respond within a reasonable time.

12) Cookies & analytics

We use cookies and similar technologies to operate the Site and understand usage. Some cookies are essential; others (analytics/advertising) are optional and may require consent. You can change preferences via your browser and, where available, our cookie banner. We may use analytics services (e.g., Google Analytics) to see aggregated traffic trends.

13) Children

Our Site is not directed to children under 13. For youth programs, bookings must be made by a parent/guardian, and minors must be supervised per program rules.

14) Third-party links

We are not responsible for third-party sites and their privacy practices. Review their policies before providing data.

15) Changes

We may update this Policy. Changes take effect upon posting with the “Last updated” date above.

16) Contact

Questions or requests about privacy? Use the Contact page on the Site and include “Privacy” in the subject.